Tervis Tumblers

Started by MaryM, August 06, 2010, 10:29:01 AM

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MaryM

Just wanted to let everyone know that this is one company is that walks their talk.  I dropped my GBCA tumbler (probably for the 10th time) a few weeks ago and it cracked on the top with the inner and outer layers coming completely apart.

Jumped on their website, downloaded a form, stuck the broken tumbler and form in an envelope and mailed it back to them in Florida.  Low and behold when I got home last night there was a little box containing a new GBCA tumbler - they had salvaged the burgee from the old one and put it in a new one.  My only cost was a pittance for USPS to mail it to them.

Shameless plug - don't forget to buy yourself a GBCA tumbler - you are only out of money if you lose it!